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Resort Services


  • Coordinate guest equipment rentals, i.e. canoes, kayaks, paddle boats, motor boats, and bikes.
  • Cleary communicate safe boating and equipment policies via a guest ‘Safety Talk’.
  • Assist guests in filling out rental agreements, processing of rental payments and waivers.
  • Ensure all safety equipment is included in every boat rental (i.e. bailer, rope and paddle).
  • Monitor guest activities on Pyramid Lake to ensure safety compliance.
  • Maintain proper inventory of all boats, bikes and safety equipment throughout the day.
  • Keep all rentals (i.e. life vests, oars and paddles) clean and in good working condition.
  • Report any damages or wear and tear of boats and bikes to the Maintenance Team.
  • Beach and dock clean up.
  • Assist in the retrieval of capsized boats and support Parks Canada with Recovery efforts where requested.
  • This position acts as a ‘floater’ providing additional support and assistance to:     
    • The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guests complaints.
    • Housekeeping; occasional cleaning and baggage handling.
    • Maintenance; watering plants and cleaning of public areas including the Fitness Centre, hot tubs and washrooms.
    • Other duties as assigned by the Hotel Manager.


  • Grade 12 Diploma is required. Commencement of a Hospitality or Travel and Tourism Diploma is preferred.
  • Pleasure Craft Operator Card is a requirement, boating experience is preferred. (MPL will cover Pleasure Craft training costs).  
  • Current 1st Aid Certificate; a CPR Certificate is considered an asset.  
  • Must have Class 5 Drivers License with a clean Driving Abstract.
  • Excellent Customer Service skills with a solid understanding of guest service principles.
  • Physically fit and able to lift and carry up to 75 lbs. (i.e. boats, kayaks and canoes).
  • Motivated to work independently and as a member of a team.
  • Able to effectively multitask; must be organized and detail oriented.
  • Neat and clean in appearance with an outgoing personality.
  • Ability to adapt and accept direction in a dynamic environment with changing demands.

Apply Now



Offering Staff Accommodations & benefits
Hourly Rate: $14.00

Application Deadline

Book your escape to the Canadian Rockies.

or TOLL FREE 1.888.852.7737

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