Book Now or TOLL FREE1.888.852.7737

Central Reservations Agent

Start Dates between March - June 2017


RESPONSIBILITIES:     

  • Respond to telephone requests for reservations and cancellations

  • Handle guest inquiries and provide information about the town and surrounding area

  • Thoroughly learn all rates and packages available with Mountain Park Lodges

  • Block rooms

  • Communicate all reservations, cancellations, etc., to correct hotel

  • Direct telephone inquiries to correct MPL Department

  • Ensure you know the Emergency Response Manual thoroughly

  • Ensure accurate room counts are kept

  • Effectively handle guest inquiries via e-mail and telephone

  • Perform other related duties as directed

QUALIFICATIONS:        

  • Minimum grade 12 education
  • One year of front desk experience or certification in a hospitality program is an asset

  • Good knowledge of computers and Microsoft Word/Excel software, data entry and typing skills necessary

  • Call centre experience preferred

  • Strong command of the English language

  • Detail oriented

  • Neat in appearance

  • Pleasing and outgoing personality

  • Good interpersonal and public relations skills

  • Excellent telephone communication skills
  • Ability to accept direction

  • Good knowledge of computers and Microsoft Word/Excel software, data entry and typing skills necessary

  • Knowledge of front desk operations

  • Ability to work within a team concept

  • Must be comfortable working in a seated position for extended periods of time (up to 8 hours)

     


Apply Now

Contact

hire@mpljasper.com

Features

Offering Staff Accommodations & benefits
Hourly Rate: $13.75

Application Deadline

Book your escape to the Canadian Rockies.

or TOLL FREE 1.888.852.7737

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